Customer Service $13-$17 hr in Doylestown at McCallion Staffing

Date Posted: 10/17/2019

Job Snapshot

Job Description

The Customer Service Representative will receive and input orders through daily interaction with customers over the phone, via email or by other means of communication

 

  • Will ensure the order is correct and product is available before sales order is put in for processing
  • Will project a positive attitude and high degree of integrity and commitment to customer satisfaction
  • The Customer Service Representative will demonstrate a passion with respect to treating customers in a courteous manner at all times
  • Will handle all incoming client requests and inquiries regarding the product, orders, invoices, shipping, complaints and other general customer demands in a prompt, efficient and courteous manner
  • Will support the Sales effort through open communication with Account Executives
  • Works closely with Account Executives to facilitate orders and assist with customer requests
  • Works closely with Quality Assurance in receiving and inputting customer complaints, to following through with resolution and closure
  • The Customer Service Representative will maintain knowledge of all products, including product availability and ingredients, as well as maintain knowledge of company promotions
  • Recommends new products to existing customers and attracts potential customers through highly developed knowledge of all products
  • Maintains company database customer account information for accuracy and up-to-date information

Job Requirements

  • The Customer Service Representative will have a High School Diploma or GED equivalent
  • 2+ years Customer Service or Sales Support experience
  • Excellent verbal and written communication skills
  • Positive attitude and team player
  • Strong computer knowledge and skills
  • Detail oriented and a quick learner
  • Successfully pass drug and background screening
  • Must have your own transportation, NO PUBLIC TRANSPORTATION AVAILABLE